Loyalty program regulations

This version is effective from 06.08.2026

These rules (hereinafter, the “Rules”) establish the terms and conditions for participation by individuals in the Loyalty Program of the Vremena Goda Multifunctional Shopping and Entertainment Complex (hereinafter, the “Loyalty Program” or the “Program”) and, pursuant to Article 437 of the Civil Code of the Russian Federation, constitute a public offer to participate in the Loyalty Program.

An individual over 18 (eighteen) years of age who has agreed to the terms of the offer to enter into an agreement for participation in the Loyalty Program set out in these Rules and has completed and signed the Loyalty Program Participant Form in accordance with clause 1.1 of these Rules shall be deemed to have fully and unconditionally accepted the offer to enter into an agreement for participation in the Vremena Goda Loyalty Program on the terms of these Rules. Pursuant to paragraph 3 of Article 438 of the Civil Code of the Russian Federation, in order to enter into an agreement for participation in the Loyalty Program with such individual on the terms of these Rules, it is sufficient for such individual to complete and sign the Loyalty Program Participant Form.

1. Terms used in these Rules:

1.1. “Vremena Goda Loyalty Program Participant Form” (hereinafter, the “Form”) means a questionnaire containing information about the Program Participant, including, among other things, the Program Participant’s mobile telephone number and personal data, signed personally by the Program Participant when receiving a Vremena Goda Loyalty Program Participant Card. The Form may also be signed through the Mobile Application by completing the relevant Form in the Mobile Application. Signing the Form by the Program Participant by either of the above methods constitutes the Program Participant’s consent to the processing of their personal data for the purpose of participating in the Loyalty Program.

1.2. “Payment Confirmation Document” means a cash register receipt containing, among other things, a QR code and confirming payment by the Program Participant for Goods at retail outlets located in the Vremena Goda Multifunctional Shopping and Entertainment Complex.

1.3. “Vremena Goda Loyalty Program Participant Card” (hereinafter, the “Card”) means a plastic card or an electronic card with a unique number that makes it possible to identify the Program Participant and the corresponding Account. The Card is used by the Program Participant in accordance with these Rules to accumulate points in the Account and to receive discounts, bonuses and privileges. The Program Participant is responsible for safeguarding the Card and for any unauthorized access to the Card by third parties. The Card is not a means of payment and remains the property of the Organizer. The Card has four statuses: “SPRING”, “SUMMER”, “AUTUMN” and “WINTER”; the procedure for assigning and changing these statuses is set out in section 3 of these Rules. Previously issued cards bearing the name “Privilege Card” are deemed to be Vremena Goda Loyalty Program Participant Cards as defined in these Rules.

1.4. “Mobile Application” means software used on a technical device (mobile phone, smartphone or computer, including a tablet computer) connected to the Internet and required to provide the Program Participant with all services available under the Loyalty Program; the software is made publicly available on Google Play and the App Store for free installation on devices running iOS or Android.

1.5. “Processing of Personal Data of Vremena Goda Loyalty Program Participants” means any action (operation) or set of actions (operations) performed by OKTAN PLUS ALFA LLC in relation to the personal data of Program Participants, whether by automated means or without such means, namely (paragraph 3 of Article 3 of Federal Law No. 152-FZ dated 27.07.2006 “On Personal Data”):

• collection,
• recording,
• systematization;
• accumulation,
• storage;
• clarification (updating, modification),
• extraction;
• use,
• transfer (provision, access);
• depersonalization,
• blocking,
• deletion,
• destruction of personal data.

1.6. “Program Operator” means M Soft LLC (PSRN 5167746437733), which provides technical, organizational and informational support and maintenance for the Loyalty Program.

1.7. “Organizer” means OKTAN PLUS ALFA LLC (PSRN 1037743006432), the organizer of the Loyalty Program.

1.8. “Personal Data” means any information relating directly or indirectly to an identified or identifiable individual (personal data subject) (paragraph 1 of Article 3 of Federal Law No. 152-FZ dated 27.07.2006 “On Personal Data”).

1.9. “Vremena Goda Loyalty Program Account” (hereinafter, the “Account”) means a set of accounting and information records relating to the Program Participant and reflecting information about amounts paid by the Program Participant for Goods at retail outlets located in the Vremena Goda Multifunctional Shopping and Entertainment Complex, taking into account discounts applied, including discounts under the Loyalty Program. Payment amounts are recorded in points, the number of which is equivalent to the amounts paid by the Program Participant for Goods at retail outlets located in the Vremena Goda Multifunctional Shopping and Entertainment Complex.

1.10. “Goods” means goods sold at any retail outlet located in the Vremena Goda Multifunctional Shopping and Entertainment Complex and purchased exclusively for personal, family, household and other needs not related to business activities. For the purposes of these Rules, “Goods” also includes services purchased by Program Participants and the results of such services provided at retail outlets located in the Vremena Goda Multifunctional Shopping and Entertainment Complex.

1.11. “Vremena Goda Multifunctional Shopping and Entertainment Complex” means the Vremena Goda multifunctional shopping and entertainment complex located at 48 Kutuzovsky Prospekt, Moscow.

1.12. “Program Participant” means an individual over 18 years of age who has expressed unconditional agreement with these Rules and has completed and signed the Program Participant Form in accordance with clause 1.1 of these Rules.

2. General provisions.

2.1. Participation in the Loyalty Program enables the Program Participant to accumulate and aggregate points in the Account in an amount equivalent to the amounts paid by the Program Participant for Goods at retail outlets located in the Vremena Goda Multifunctional Shopping and Entertainment Complex and to receive discounts on Goods at retail outlets designated by the Organizer in accordance with these Rules. Points are used solely for accounting purposes and are not and may not be a means of payment, any form of currency or a security. A mandatory requirement for participation in the Loyalty Program is completion of the Form followed by processing of personal data by representatives of the Organizer in the Loyalty Program database.

2.2. Only individuals over 18 years of age may participate in the Loyalty Program.

2.3. An individual who meets the requirements applicable to a Program Participant joins the Loyalty Program by completing and signing the Form by any of the methods specified in clause 1.1 of these Rules.

2.4. By performing the actions specified in clause 2.3 of these Rules, the Program Participant confirms that they have read these Rules, fully and unconditionally accept the terms of participation in the Loyalty Program, agree to them and undertake to comply with them.

2.5. Under the Loyalty Program, Program Participants accumulate points in their Accounts in an amount equivalent to payments made for Goods at any retail outlet located in the Vremena Goda Multifunctional Shopping and Entertainment Complex, which, subject to section 3 of these Rules, entitles the Program Participant either to use a specified discount or to receive a bonus or privilege in accordance with these Rules.

2.6. If a Program Participant is granted a discount on Goods by a retail outlet located in the Vremena Goda Multifunctional Shopping and Entertainment Complex outside the Loyalty Program, such discount is not combined with the discount available under the Loyalty Program. In such case, the higher discount applies to the Program Participant.

2.7. A discount granted to a Program Participant under the Loyalty Program does not apply to Goods in the “Sale” category.

2.8. These Program Rules are officially published on the Organizer’s website https://vremenagoda-moscow.ru/loyalty-program/

2.9. To confirm payments made by the Program Participant, the Program Participant shall provide the Organizer with a Payment Confirmation Document.

3. Procedure for assigning and changing Card statuses.

3.1. The Program Operator credits points to the Program Participant’s Account in an amount equivalent to the amount paid by the Program Participant for Goods at a retail outlet located in the Vremena Goda Multifunctional Shopping and Entertainment Complex.

Points are credited and payments for Goods made by the Program Participant at retail outlets located in the Vremena Goda Multifunctional Shopping and Entertainment Complex are recorded in the Loyalty Program by one of the following methods:

1. The Program Participant independently scans the Payment Confirmation Document in the Mobile Application;
2. The Payment Confirmation Document is scanned by an employee at the information desk located in the Vremena Goda Multifunctional Shopping and Entertainment Complex, provided that the Program Participant presents the original of the above document.

The Card status changes depending on the number of points in the Program Participant’s Account, which is equivalent to the amounts paid by the Program Participant for Goods at retail outlets located in the Vremena Goda Multifunctional Shopping and Entertainment Complex. The procedure for replacing a plastic Card due to a change in Card status is set out in section 5 of these Rules.

Points may be credited and payments for Goods made by the Program Participant at retail outlets located in the Vremena Goda Multifunctional Shopping and Entertainment Complex may be recorded in the Loyalty Program no later than 90 (ninety) calendar days from the date on which the Program Participant paid for the Goods at the retail outlet (including the date of payment). A Payment Confirmation Document submitted after the above period is not recorded in the Program Participant’s Account.

3.2. The Program Participant’s Card has “SPRING” status until 300,001 (three hundred thousand and one) points are credited to the Program Participant’s Account. Image of the front side of the physical Card with “SPRING” status:

3.2.1. Discount granted with a Card having “SPRING” status:

• Monte Cristo store – 3% discount;
• Artigiani store – 10% discount;
• Phillip Plein store – 5% discount on the first purchase under the Loyalty Program;
• Vremena Goda parking – 20% discount on parking services paid at the hourly rate by bank card online in the Mobile Application.

3.2.2. Bonuses and privileges provided with a Card having “SPRING” status:

• Receipt of news about the latest arrivals and openings of new retail outlets at the Vremena Goda Multifunctional Shopping and Entertainment Complex.

3.3. When from 300,001 (three hundred thousand and one) points up to 1,000,001 (one million and one) points are credited to (recorded in) the Program Participant’s Loyalty Program Account, the Program Participant’s Card is assigned “SUMMER” status. Image of the front side of the physical Card with “SUMMER” status:

The Card retains “SUMMER” status for 1 (one) year from the date on which a Payment Confirmation Document is recorded in the Loyalty Program and, as a result of such recording, the number of points in the Program Participant’s Account reaches at least 300,001 (three hundred thousand and one) points.

To extend “SUMMER” status after one year from the date on which such status was assigned to the Card, the Program Participant must, during 1 (one) year from the date “SUMMER” status was assigned, pay at least 300,001 (three hundred thousand and one) rubles for Goods at retail outlets located in the Vremena Goda Multifunctional Shopping and Entertainment Complex and have such payments recorded in the Loyalty Program in accordance with clause 3.1 of these Rules.

If, during 1 (one) year from the date “SUMMER” status was assigned to the Card, the Program Participant pays less than 300,001 (three hundred thousand and one) rubles for Goods at retail outlets located in the Vremena Goda Multifunctional Shopping and Entertainment Complex, based on the records of such payments in the Loyalty Program pursuant to clause 3.1 of these Rules, the Card’s “SUMMER” status is changed to “SPRING” upon expiry of one year from the date such status was assigned.

3.3.1. Discounts granted with a Card having “SUMMER” status:

3.3.2. Bonuses and privileges provided with a Card having “SUMMER” status:

• Bonuses and privileges provided by Estelle Haute Creation, Falke and X.O.:

  – complimentary individual lingerie stylist services (bra fitting);
  – complimentary personalized embroidery services on goods purchased at the relevant retail outlet;
  – special offers from the store (access to VIP sales and private promotions);
  – complimentary courier delivery of goods purchased at the relevant retail outlet to the address specified by the Program Participant, with an option to try the goods on.

• Invitations to public events held at the Vremena Goda Multifunctional Shopping and Entertainment Complex,
• Special offers from retail outlets at the Vremena Goda Multifunctional Shopping and Entertainment Complex and from Loyalty Program partners.

3.4. When from 1,000,001 (one million and one) points up to 3,000,001 (three million and one) points are credited to (recorded in) the Program Participant’s Loyalty Program Account, the Program Participant’s Card is assigned “AUTUMN” status. Image of the front side of the physical Card with “AUTUMN” status:

The Card retains “AUTUMN” status for 1 (one) year from the date on which a Payment Confirmation Document is recorded in the Loyalty Program and, as a result of such recording, the number of points in the Program Participant’s Loyalty Program Account reaches at least 1,000,001 (one million and one) points.

To extend the Card’s “AUTUMN” status after one year from the date on which such status was assigned, the Program Participant must, during 1 (one) year from the date “AUTUMN” status was assigned, pay at least 1,000,001 (one million and one) rubles for Goods at retail outlets located in the Vremena Goda Multifunctional Shopping and Entertainment Complex and have such payments recorded in the Loyalty Program in accordance with clause 3.1 of these Rules.

If, during 1 (one) year from the date “AUTUMN” status was assigned to the Card, the Program Participant pays from 300,001 (three hundred thousand and one) rubles up to 1,000,001 (one million and one) rubles for Goods at retail outlets located in the Vremena Goda Multifunctional Shopping and Entertainment Complex, based on the records of such payments in the Loyalty Program pursuant to clause 3.1 of these Rules, the Card’s “AUTUMN” status is changed to “SUMMER” upon expiry of one year from the date such status was assigned.

If, during 1 (one) year from the date “AUTUMN” status was assigned to the Card, the Program Participant pays 300,000 (three hundred thousand) rubles or less for Goods at retail outlets located in the Vremena Goda Multifunctional Shopping and Entertainment Complex, based on the records of such payments in the Loyalty Program pursuant to clause 3.1 of these Rules, the Card’s “AUTUMN” status is changed to “SPRING” upon expiry of one year from the date such status was assigned.

3.4.1. Discounts granted with a Card having “AUTUMN” status:

3.4.2. Bonuses and privileges provided with a Card having “AUTUMN” status:

• Bonuses and privileges provided by Estelle Haute Creation, Falke and X.O.:
  

  – complimentary individual lingerie stylist services (bra fitting);
  – complimentary personalized embroidery services on goods purchased at the relevant retail outlet;
  – special offers from the store (access to VIP sales and private promotions);
  – complimentary courier delivery of goods purchased at the relevant retail outlet to the address specified by the Program Participant, with an option to try the goods on.

• Invitations to public events held at the Vremena Goda Multifunctional Shopping and Entertainment Complex,
• Invitations to non-public events held at the Vremena Goda Multifunctional Shopping and Entertainment Complex,
• Special offers from retail outlets at the Vremena Goda Multifunctional Shopping and Entertainment Complex and from Loyalty Program partners.

3.5. When more than 3,000,000 (three million) points are credited to (recorded in) the Program Participant’s Loyalty Program Account, the Program Participant’s Card is assigned “WINTER” status. Image of the front side of the physical Card with “WINTER” status:

The Card retains “WINTER” status for 1 (one) year from the date on which a Payment Confirmation Document is recorded in the Loyalty Program and, as a result of such recording, the number of points in the Program Participant’s Loyalty Program Account exceeds 3,000,000 (three million) points.

To extend the Card’s “WINTER” status after one year from the date on which such status was assigned, the Program Participant must, during 1 (one) year from the date “WINTER” status was assigned, pay more than 3,000,000 (three million) rubles for Goods at retail outlets located in the Vremena Goda Multifunctional Shopping and Entertainment Complex and have such payments recorded in the Loyalty Program in accordance with clause 3.1 of these Rules.

If, during 1 (one) year from the date “WINTER” status was assigned to the Card, the Program Participant pays from 1,000,001 (one million and one) rubles up to 3,000,001 (three million and one) rubles for Goods at retail outlets located in the Vremena Goda Multifunctional Shopping and Entertainment Complex, based on the records of such payments in the Loyalty Program pursuant to clause 3.1 of these Rules, the Card’s “WINTER” status is changed to “AUTUMN” upon expiry of one year from the date such status was assigned.

If, during 1 (one) year from the date “WINTER” status was assigned to the Card, the Program Participant pays from 300,001 (three hundred thousand and one) rubles up to 1,000,001 (one million and one) rubles for Goods at retail outlets located in the Vremena Goda Multifunctional Shopping and Entertainment Complex, based on the records of such payments in the Loyalty Program pursuant to clause 3.1 of these Rules, the Card’s “WINTER” status is changed to “SUMMER” upon expiry of one year from the date such status was assigned.

If, during 1 (one) year from the date “WINTER” status was assigned to the Card, the Program Participant pays 300,000 (three hundred thousand) rubles or less for Goods at retail outlets located in the Vremena Goda Multifunctional Shopping and Entertainment Complex, based on the records of such payments in the Loyalty Program pursuant to clause 3.1 of these Rules, the Card’s “WINTER” status is changed to “SPRING” upon expiry of one year from the date such status was assigned.

3.5.1. Discounts granted with a Card having “WINTER” status:

3.5.2. Bonuses and privileges provided with a Card having “WINTER” status:

• Bonuses and privileges provided by Estelle Haute Creation, Falke and X.O.:
  

  – complimentary individual lingerie stylist services (bra fitting);
  – complimentary personalized embroidery services on goods purchased at the relevant retail outlet;
  – special offers from the store (access to VIP sales and private promotions);
  – complimentary courier delivery of goods purchased at the relevant retail outlet to the address specified by the Program Participant, with an option to try the goods on.

• Individual birthday greeting for the Program Participant, provided that their date of birth is specified in the Form,
• Invitations to public events held at the Vremena Goda Multifunctional Shopping and Entertainment Complex,
• Invitations to non-public events held at the Vremena Goda Multifunctional Shopping and Entertainment Complex,
• Exclusive offers from retail outlets at the Vremena Goda Multifunctional Shopping and Entertainment Complex and from Loyalty Program partners,
• Round-the-clock complimentary use of the parking facility at the Vremena Goda Multifunctional Shopping and Entertainment Complex for one passenger vehicle belonging to the Program Participant, for no more than 72 (seventy-two) consecutive hours.

3.6. If the Program Participant is found to have failed to comply with these Rules, including but not limited to providing false information or allowing third parties to use the Card, the Organizer may unilaterally suspend the provision of discounts, bonuses and privileges to the Program Participant by blocking the Card and/or excluding the Program Participant from the Loyalty Program, having first notified the Program Participant by any available means. The Organizer may unilaterally cancel points recorded in the Account in connection with identified violations of these Rules by the Program Participant, having notified the Program Participant by any available means.

3.7. The Loyalty Program may include special promotions under which Program Participants may be granted additional discounts for taking additional actions, for example making birthday purchases, referring new Program Participants to the Loyalty Program, and so forth. The terms for applying such additional discounts under special promotions are established by the Organizer and communicated to the Program Participant by way of notice.

3.8. If, for technical reasons, it is impossible to credit points to the Program Participant’s Account (that is, to record in the Loyalty Program payments for Goods made by the Program Participant at retail outlets located in the Vremena Goda Multifunctional Shopping and Entertainment Complex), the Organizer may refuse to provide the Program Participant with a discount, bonus or privilege until the malfunction has been remedied.

3.9. The Program Participant may use the Card to enter (exit) the parking facility of the Vremena Goda Multifunctional Shopping and Entertainment Complex and to identify the individual as a Program Participant for the purpose of paying for parking.

3.9.1. To enter (exit) the parking facility of the Vremena Goda Multifunctional Shopping and Entertainment Complex, the Card must be presented to the card reader at the entrance/exit barrier.

3.9.2. In order to apply a discount or bonuses and privileges corresponding to the Card status when paying for parking, payment for parking must be made online by bank card through the Mobile Application (the “Parking” section).

3.9.3. If the Program Participant pays for parking online by bank card through the Mobile Application, the payment is processed via the Uniteller payment service (JSC PRC, TIN 7718696387). After the parking payment amount is confirmed, the Program Participant is redirected to a secure Uniteller payment page, where bank card details must be entered to make the payment. Upon completion of the payment, an electronic receipt and information about the payment are sent to the email address specified by the Program Participant.

Security guarantees

The security of payment processing by the Uniteller payment service is confirmed by certification under the PCI DSS payment card industry data security standard. The reliability of the Uniteller payment service is ensured by an intelligent fraud-monitoring system and the use of 3D Secure, a modern internet payment security technology.

Bank card details are entered on a dedicated secure payment page. Information is transmitted to the Uniteller processing payment service using TLS encryption technology; further transmission is carried out through closed banking channels providing the highest level of reliability. The Uniteller payment service does not disclose bank card details to third parties.

If the bank card supports 3D Secure technology, an additional user verification procedure must be completed with the issuing bank (the bank that issued the card) in order to make the payment. For this verification, the Program Participant is redirected to the issuing bank’s page during payment. The type of verification depends on the issuing bank (as a rule, verification is performed by entering an additional password sent to the user by SMS).

3.9.4. The recipient of funds paid for use of the parking facility at the Vremena Goda Multifunctional Shopping and Entertainment Complex is OKTAN PLUS ALFA Limited Liability Company (TIN 7704256001, PSRN 1037743006432, address: 48 Kutuzovsky Prospekt, Moscow, tel. 8 (495) 644-48-48, email: info@oktanplusalfa.ru) or a third party appointed by it.

3.9.5. If it is necessary to refund funds paid by bank card for use of the parking facility at the Vremena Goda Multifunctional Shopping and Entertainment Complex, such funds shall be returned to the Program Participant to the same bank card from which the relevant payment was made.

4. Account balance information.

4.1. The Program Participant is entitled to obtain information about the balance (status) of their Account (the number of points recorded in the Account). The Program Participant may obtain information about the balance of their Account in the following ways:

• by submitting a request through the feedback form on the Organizer’s website or through the feedback form in the Mobile Application,
• by checking the Account balance in their personal profile in the Mobile Application,
• by requesting the information from an employee at the information desk located in the Vremena Goda Multifunctional Shopping and Entertainment Complex.

5. Rules for replacing a Card in the event of loss, damage or a change in Card status, and for transferring points to the Account of a new Card.

5.1. If the Program Participant’s plastic Card is lost or damaged, the Program Participant must contact an employee at the information desk located in the Vremena Goda Multifunctional Shopping and Entertainment Complex.

5.2. To receive a replacement plastic Card for a damaged or lost Card, the Program Participant must complete an application for Card replacement. In the Card replacement application, the Program Participant specifies the following information: surname, first name, date of birth, email address, mobile telephone number provided by the Program Participant when registering for the Program, and the reason for replacing the Card. To confirm the information specified in the Card replacement application, the Program Participant must present an identity document to the employee at the information desk located in the Vremena Goda Multifunctional Shopping and Entertainment Complex who accepts the Card replacement application. If the information specified in the Card replacement application matches the Program Participant’s information in the Loyalty Program database, the Program Participant is issued a new Program Participant Card with a new unique number and the status that had been assigned to the lost or damaged Card.

5.3. If the Card status changes in accordance with the procedure and conditions set out in section 3 of these Rules, the Program Participant may replace the plastic Card with a plastic Card reflecting the new Card status. In such case, the Program Participant must contact an employee at the information desk located in the Vremena Goda Multifunctional Shopping and Entertainment Complex and complete a Card replacement application. In the Card replacement application, the Program Participant specifies the following information: surname, first name, date of birth, email address and mobile telephone number provided by the Program Participant when registering for the Program. To confirm the information specified in the Card replacement application, the Program Participant must present an identity document to the employee at the information desk located in the Vremena Goda Multifunctional Shopping and Entertainment Complex who accepts the Card replacement application. If the information specified in the Card replacement application matches the Program Participant’s information in the Loyalty Program database, the Program Participant is issued a new Program Participant Card with a new unique number and the new Card status.

5.4. Lost or damaged Cards, as well as Cards with an inactive status (due to a change in Card status), are blocked without the possibility of restoration. If a plastic Card is damaged or its status changes, the corresponding plastic Cards (damaged Cards or Cards with an inactive status) must be returned to the Organizer by handing the plastic Card to an employee at the information desk located in the Vremena Goda Multifunctional Shopping and Entertainment Complex.

5.5. The Account balance of a lost Card, damaged Card or plastic Card with an inactive status (due to a change in Card status) is transferred to the Program Participant’s new Account associated with the new Card.

6. Returns of Goods.

6.1. Warranty service, exchange and return of Goods whose payment was recorded in the Loyalty Program in accordance with clause 3.1 of these Rules shall be carried out in accordance with the applicable legislation of the Russian Federation.

6.2. If Goods purchased by the Program Participant at retail outlets located in the Vremena Goda Multifunctional Shopping and Entertainment Complex are returned and the payment for such Goods was recorded in the Loyalty Program in accordance with clause 3.1 of these Rules, the points balance in the Account associated with the relevant Program Participant Card shall be recalculated.

6.2.1. If the Program Participant returns Goods and subsequently receives a refund of the amount paid for the Goods, the number of points equivalent to the amount paid for the returned Goods is deducted from the total number of points recorded in the Account.

6.2.2. If the Program Participant exchanges Goods of inadequate quality for equivalent or other Goods, the number of points credited to the Program Participant Card Account for the exchanged Goods is recalculated (decreased or increased) based on the ratio between the amount paid by the Program Participant for the exchanged Goods and the price of the Goods acquired as a replacement.

7. Rights and obligations of the Parties.

7.1. The Program Operator shall not be liable for disputes arising between Program Participants and the Organizer unless such disputes result from the Program Operator’s breach of its obligations in connection with the implementation of the Loyalty Program and/or the legislation of the Russian Federation.

7.2. The Program Operator shall be responsible to the Organizer and the Program Participant for the completeness and accuracy of the records of all amounts paid for Goods by the Program Participant at retail outlets located in the Vremena Goda Multifunctional Shopping and Entertainment Complex in accordance with these Rules.

7.3. The Organizer may unilaterally amend these Rules and, accordingly, the Loyalty Program. If these Rules are amended, the Organizer shall notify the Program Operator and Program Participants no later than 3 (three) days before the effective date of the new version of the Rules by publishing an electronic version of the new Rules on the Organizer’s website specified in clause 2.8 of these Rules.

7.4. The Program Participant undertakes to independently monitor changes to these Rules and, accordingly, to the Loyalty Program.

7.5. The Organizer may unilaterally suspend or terminate the Loyalty Program. Information about suspension or termination of the Loyalty Program shall be communicated to the Program Operator and Program Participants no later than 45 (forty-five) days before the anticipated date of suspension or termination of the Loyalty Program by publishing the relevant information on the Organizer’s website specified in clause 2.8 of these Rules.

7.6. During any period in which the Loyalty Program is suspended (in the event of suspension of the Loyalty Program), and from the date the Loyalty Program is terminated (in the event of termination of the Loyalty Program), Program Participants shall not be granted the discounts, bonuses or privileges specified in these Rules; the Operator shall not record amounts paid for Goods in accordance with these Rules and shall suspend/terminate performance of other obligations provided for by these Rules, except for obligations to retain information on recorded payments for Goods made by Program Participants before the date of suspension/termination of the Loyalty Program and other confidential information.

7.7. From the date the Loyalty Program is terminated, the Program Operator shall close all Accounts, and neither the Program Operator nor the Organizer shall make any payments and/or compensation to Program Participants.

7.8. If the Organizer and/or the Program Operator is compelled to suspend the Loyalty Program because it is unable to perform its obligations due to force majeure, that is, extraordinary and unavoidable circumstances under the given conditions, Program Participants shall be notified of such suspension within a reasonable time by any available means.

8. Confidentiality and personal data protection.

8.1. When completing the Form, the Program Participant provides their personal data to the Organizer and consents to the processing of personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (provision, access), depersonalization, blocking, deletion and destruction for the purpose of implementing the Loyalty Program.

8.2. The Organizer guarantees full compliance with all requirements for the processing, storage and use of personal data received in accordance with Federal Law No. 152-FZ dated 27.07.2006 “On Personal Data”.

8.3. The Organizer undertakes not to disclose information received from the Program Participant.

8.4. Disclosure of confidential information in response to a lawful request from law enforcement authorities or other authorized government bodies and officials in the cases and manner provided for by the legislation of the Russian Federation shall not constitute a breach of confidentiality.

8.5. The Program Participant consents to receiving informational messages from the Organizer by SMS, push notification or email containing information about the Loyalty Program, including but not limited to registration status in the Loyalty Program, Account balance, Card status and the possibility of obtaining an electronic duplicate of the Card.

8.6. If the Program Participant no longer wishes their personal data to be processed, they may withdraw their consent to the processing of personal data at any time by submitting a written application. Processing of personal data shall cease (followed by depersonalization or destruction of the personal data) within a period not exceeding 30 (thirty) days from the date such consent ceases to be valid, unless otherwise provided by the legislation of the Russian Federation. Withdrawal by the Program Participant of consent to the processing of personal data automatically results in the relevant individual (Program Participant) leaving the Loyalty Program and makes it impossible to use the Card or receive discounts, bonuses and privileges under the Loyalty Program.

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¹ For information about the selected range of goods to which the discount applies, please contact a store employee.
² For information about the selected range of goods to which the discount applies, please contact a store employee.